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Terms & Conditions

Last reviewed: 30 October 2026

These Terms and Conditions (the “Terms”) govern your entry into and participation in events organised by GW Active Ltd, trading as RunThrough Europe (“RunThrough Europe,” “we,” “us,” or “our”), and your use of runthrougheurope.com. Our registered office is Unit 101/102 Image Court, 328-334 Molesey Road, Walton-on-Thames, Surrey, KT12 3PD, United Kingdom.

Please read these Terms carefully. They include a participant waiver: a risk warning, an assumption of risk, a release and limitation of liability, and an indemnity (Section 8). You accept them, including the waiver, when you tick the box and submit your entry. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or takes away rights you have under the consumer law of the country where you live that cannot be excluded.

1. Who we are and when these Terms apply

  • RunThrough Europe is the continental European events business of the RunThrough group, operated by GW Active Ltd, a company registered in England and Wales. Our UK events run under separate terms published at runthrough.co.uk; those do not apply here. Trail races are run under the RunThrough Trails name with local co-organisers in each country.
  • We hold events in Germany, Spain, France, Switzerland and Italy, and may add other countries. These Terms apply to every RunThrough Europe event, wherever it takes place, and to every person who enters, participates in, volunteers at or attends one.
  • You accept these Terms when you enter an event online (through our entry platform, currently Let’s Do This), by confirming your name, date of birth and email address when entering in person on event day, or by collecting a bib. If you do not agree, do not enter.
  • Our entry platform has its own terms covering the purchase itself, including its booking and processing fees. Prices on this site are shown in euros (or, for some earlier editions, pounds sterling), include VAT where it applies, and include the booking fee.
  • If you enter on behalf of other people (a group or family booking), you confirm that each of them has read and accepted these Terms, and you are responsible for making sure they have. Each runner must also accept the participant waiver in Section 8 personally: online where the entry platform allows, otherwise at bib collection before they start. A parent or legal guardian who enters a child accepts these Terms, including Section 8, on the child’s behalf to the extent the law allows.
  • We may update these Terms by posting a new version on this page. The version in force on the day of your event applies to that event. Where a change materially affects an entry you already hold, we will tell you by email.

2. Entries and eligibility

  • An entry is personal to the runner named on it. It may only be passed to another person through the transfer process in Section 3. Anyone found running with a bib registered to someone else may be removed from the course and will not receive an official result, because our medical team relies on the details held against each bib.
  • Minimum ages on event day:
    • 5K: 11 years
    • 10K: 15 years
    • Half Marathon: 17 years
    • Marathon and trail races over 21K: 18 years
    An event page may set a different minimum for a particular course; the event page prevails.
  • Some countries require a medical certificate of fitness for competitive running, or a federation licence, to take part (France and Italy among them). Where the event page says so, you must upload or bring the document it describes, and you may not start without it.
  • A runner under 18 must be entered by a parent or legal guardian, who accepts these Terms for them. Where a venue or local law requires it, the parent or guardian must also sign a waiver at bib collection, and the child may not start without it.
  • Our website and entry platform are not directed at children under 16, and we do not knowingly collect personal data online from a child under 16 except from their parent or guardian.
  • You must give accurate information when you enter, including an emergency contact, and keep it up to date. Entries close when an event sells out or at the advertised closing time; event-day registration, where offered, is subject to availability.
  • Right to cancel. An entry to an event on a specific date is a leisure service for a specific date, so the 14-day cancellation right for distance contracts does not apply to it (Consumer Rights Directive 2011/83/EU article 16(l); Consumer Contracts Regulations 2013 regulation 28(1)(h)). The transfer options in Section 3 apply instead.

3. Transfers, changes, deferrals and refunds

  • Refunds. Entry fees are non-refundable for a change of mind, except where a refund is required by law. Nothing in these Terms limits your rights under the consumer law of the country where you live if we fail to supply the event.
  • At least 14 days before the event, you may transfer your entry to another RunThrough Europe event, transfer it to another person, or change distance, using our transfer portal. Each change carries a €10 administration fee, unless you bought a Flexi Package with your entry, in which case you can make unlimited changes until 24 hours before the event. If the new event or distance costs more, you pay the difference; if it costs less, the difference is not refunded.
  • Within 14 days of the event, transfers and changes are no longer possible, because your race pack, medal and post-race items have been prepared and allocated. If you cannot make it, we will send you a code for 40% off another RunThrough Europe event, or you may take part virtually: send us a record of your run and your postal address and we will post your medal.
  • If you hold a deferred entry from a previous edition, email info@runthrough.co.uk with your order details and we will arrange it.

4. Changes, postponement and cancellation

  • We may change an event’s date, start times, course, distance, venue, format or prizes. Our events run under permits and agreements with national, regional and municipal authorities, park agencies and venue operators, and their conditions can require changes at short notice; mountain courses in particular may be shortened or re-routed for weather or snow on the day. We will tell you about material changes by email and on the event page. Changes of this kind do not entitle you to a refund; the options in Section 3 remain available to you.
  • If we have to postpone or cancel an event because of circumstances beyond our reasonable control (including severe weather, storms, snow, avalanche or rockfall risk, flooding, wildfire, natural disaster, withdrawal or refusal of a permit, road, trail or park closure, government or public-health restrictions, strikes, civil disturbance, utility or infrastructure failure, or the actions of third parties), we will try to reschedule it. Your entry moves to the new date automatically. If you cannot make the new date, the options in Section 3 apply. If the event cannot be rescheduled, we may offer a transfer to another event or a credit, and you have the remedies your consumer law gives you; we are not otherwise liable for a cancelled event.
  • We are not responsible for travel, accommodation or other costs you incur in connection with an event, whether or not it goes ahead. We recommend travel insurance if you are travelling to race, and for mountain trail events a policy that covers off-road rescue and repatriation.
  • Choosing not to run after an event has been rescheduled does not entitle you to a refund.

5. Event day

  • Collect your bib from the event village within the advertised times, wear it visibly on the front of your top or shorts throughout, and do not tamper with the timing chip. We may ask for photo ID and any medical certificate or licence the event requires, and we may ask you to sign a paper copy of the participant waiver (Section 8) before you collect it, in particular for runners under 18, group bookings and events whose venue or local law requires a signed form.
  • Follow the instructions of race officials, marshals, medical staff, police and venue staff at all times. Headphones are permitted where the event page allows them; keep one ear free so you can hear marshals. On trail courses carry the mandatory kit listed on the event page; kit checks may be made at the start and on the course.
  • Each course has a cut-off time, published on the event page, set by the permit conditions, daylight and road reopening times. If you are outside the cut-off you may be asked to move to the footpath, to leave the course by the marked route, or to stop, and you may not receive an official result.
  • Unless the event page says otherwise, bicycles, skates, scooters, dogs, poles (on road events) and pushchairs are not allowed on the course, and no one may take part without a valid entry.
  • Please use the bins and litter zones provided. Our permits depend on leaving every venue as we found it, and dropping litter on a trail course is a disqualification.
  • We may remove from the event, refuse entry to, or disqualify anyone who breaks these Terms, the Code of Conduct in Section 7, the rules of the venue or the law, without refund.
  • Results are recorded by chip timing and published online with your name, finish time, category and any club or town you entered. If you believe your result is wrong, tell us within 14 days of the event and we will check the timing data.

6. Your health and fitness

  • Running events are physically demanding, and mountain trail races especially so. You confirm that you are medically fit to take part in the distance you have entered and that you have trained appropriately. If you have a medical condition, are pregnant, or are unsure, consult a doctor before entering. Do not start if you are unwell on the day.
  • You are responsible for judging whether the conditions on the day, including heat, cold, wind, rain, snow, fog or altitude, are safe for you. If you decide they are not, tell us before the start and we will transfer your entry to another RunThrough Europe event of equal or lower value at no charge.
  • By entering you consent to receiving emergency medical treatment and rescue at the event if our medical team, mountain rescue or emergency services consider it necessary, and to us sharing your name, date of birth, emergency contact and any medical notes you gave us with our medical provider and, if needed, rescue services, emergency services and hospital staff. You are responsible for the cost of any medical care, rescue, helicopter evacuation or transport you receive, which is why we ask you to hold insurance that covers them.

7. Code of Conduct

RunThrough Europe is committed to a safe, welcoming and inclusive environment for every participant, volunteer, staff member and spectator, at race venues and at any RunThrough Europe social event. By entering you agree to this Code of Conduct. Decisions about what is and is not acceptable are ours alone.

Expected behaviour:

  • Be considerate and respectful to other participants, staff, volunteers and spectators.
  • Refrain from demeaning, discriminatory or harassing behaviour and speech.
  • Be mindful of your surroundings and of others. If you see a dangerous situation or someone in distress, stop and help, and alert a marshal immediately: on a trail course this is a rule, not a courtesy.

Unacceptable behaviour includes, but is not limited to:

  • Harassment or abuse: intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct toward anyone, including offensive comments about gender, sexual orientation, race, religion or disability, unwelcome sexual attention, inappropriate physical contact, deliberate intimidation, stalking, harassing photography or recording, and sustained disruption of the event.
  • Physical or verbal aggression: threats, pushing, shoving or any use of force that endangers or alarms others.
  • Possession of anything that could be used as a weapon.
  • Lewd or offensive behaviour or language, including slurs and obscene gestures.
  • Possession or use of illegal substances.
  • Clothing that is unsuitable for a sporting event or likely to cause offence.
  • Assembling to disrupt the event or to commit unlawful acts.
  • Failing to follow event rules or venue regulations as instructed by the Race Director or officials.

Anyone asked to stop unacceptable behaviour must do so immediately. We may take any action we consider appropriate, including removal from the event and suspension from future events. If you experience or witness unacceptable behaviour, tell a RunThrough Europe staff member or marshal right away; reports are handled discreetly, and we will help you contact venue security or the police if needed. Before or after an event, contact info@runthrough.co.uk.

8. Participant waiver: risk warning, assumption of risk, release and indemnity

Please read this section carefully. It affects your legal rights. In plain English: running, and mountain running in particular, is risky, and by entering you accept the risks that come with it; you agree not to claim against us, the venues and the authorities that permit our events for losses that come from those inherent risks or from your own actions; you agree to cover us if your own actions cause a claim; and you consent to emergency treatment and rescue, which you may be charged for. It never limits our liability for death or personal injury caused by our negligence, and it never takes away a consumer right that cannot be excluded in the country where you live. The full agreement follows, and the same words are what you accept when you tick the box at entry.

In consideration of GW Active Ltd, trading as RunThrough Europe, accepting my entry and allowing me to take part in a RunThrough Europe event (the "Event"), I, for myself and on behalf of my dependants, heirs, next of kin, executors, administrators and legal representatives, agree to the following. Where I enter on behalf of a child under 18, "I" includes me acting as that child's parent or legal guardian.

8.1 My representations

I represent that: (a) I am at least 18 years of age, or this agreement is also accepted by my parent or legal guardian under Section 8.11; (b) I am in good health and in proper physical condition to take part in the distance I have entered, I have trained for it, and I have consulted a doctor about any condition that could affect my safe participation; (c) where the event or the local authority requires a medical certificate or a sports licence (as some French and Italian races do), I will provide it before I start; (d) I will not take part while under the influence of alcohol or any drug that could impair my ability to participate safely; and (e) it is my responsibility to decide whether I am fit enough to take part and to look after my own safety at all times while at the Event.

I have entered voluntarily. No one is required to enter a RunThrough Europe event, and I have had the opportunity to read this agreement, to ask questions about it, and to decide not to enter.

8.2 Risk warning

RISK WARNING. Running events, and mountain trail running in particular, are recreational activities that involve a significant degree of physical exertion and a significant risk of physical harm. The risks of taking part (the "Risks") include, without limitation: serious injury, illness (including communicable disease), permanent disability, paralysis and death; heart attack, stroke, heat illness, hypothermia, altitude sickness, dehydration, exhaustion, muscle and joint injury and other consequences of strenuous exercise; falls, including on steep, rocky, rooted, loose, wet, snow-covered or icy ground and at height; collisions and contact with other participants, spectators, volunteers, event staff, vehicles, bicycles, livestock, wildlife and natural or man-made objects; uneven, cambered or damaged surfaces, kerbs, potholes, matting, cables, cones, barriers and other course furniture; traffic and road, path and park conditions; the effects of weather, heat, cold, wind, rain, snow, storms, lightning, fog and poor visibility, which change quickly in the mountains; river and water crossings; equipment failure; inadequate or ineffective safety measures; remote sections where help may take time to reach me; the varying skill and behaviour of other participants; the hazards of an outdoor, uncontrolled environment; and other risks that are not readily foreseeable and presently unknown.

I understand that these Risks may be caused in whole or in part by my own actions or inactions, by the actions or inactions of other participants or members of the public, or by the actions, inactions or negligence of the Released Parties, including the condition of the course and the way the Event is organised and run.

8.3 Assumption of risk

I KNOWINGLY, VOLUNTARILY AND FREELY ASSUME ALL OF THE INHERENT RISKS OF THE EVENT, KNOWN AND UNKNOWN, AND I ACCEPT RESPONSIBILITY FOR ANY INJURY, ILLNESS, DEATH, LOSS, DAMAGE OR EXPENSE THAT RESULTS FROM THOSE RISKS OR FROM MY OWN ACTIONS, subject always to Section 8.4.

I will carry the mandatory equipment listed on the event page for my distance, and I accept that I may be refused a start or stopped on the course without it. If I see an unusual or significant hazard on the course or at the venue, I will stop, keep myself safe and tell the nearest marshal or official. If I decide before the start that conditions are not safe for me, I will not start, and the transfer in Section 6 of the Terms applies.

8.4 Release, exclusion of liability and your statutory rights

TO THE FULLEST EXTENT PERMITTED BY LAW, I RELEASE AND DISCHARGE THE RELEASED PARTIES FROM, AND AGREE NOT TO MAKE A CLAIM AGAINST THEM FOR, ANY LIABILITY, CLAIM, DEMAND, CAUSE OF ACTION, DAMAGE, LOSS OR EXPENSE (INCLUDING LEGAL COSTS) OF ANY KIND ARISING OUT OF, RESULTING FROM OR RELATING IN ANY WAY TO MY PARTICIPATION IN OR PRESENCE AT THE EVENT, INCLUDING TRAVEL TO AND FROM IT, THAT RESULTS FROM THE INHERENT RISKS OF THE EVENT, FROM MY OWN ACTIONS OR OMISSIONS, OR FROM THE ACTIONS OF OTHER PARTICIPANTS OR MEMBERS OF THE PUBLIC, AND INCLUDING CLAIMS FOR LOSS OF OR DAMAGE TO PROPERTY.

Nothing in this agreement excludes or limits the liability of any Released Party for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for gross negligence or intentional wrongdoing, or for any other liability that cannot be excluded or limited under the law of England and Wales or under the mandatory consumer protection law of the country where I live or where the Event takes place. Where the law allows it, the Released Parties exclude liability for loss or damage caused by their ordinary negligence other than death or personal injury, for example damage to my property or equipment.

This release applies to claims I know about now and to claims I do not yet know about, and it is binding on my heirs, executors, administrators, next of kin and assigns.

8.5 The Released Parties

"Released Parties" means, individually and collectively, as relevant and applicable in each instance: GW Active Ltd, trading as RunThrough, RunThrough Europe and RunThrough Trails, and its parent, subsidiary, affiliated and sister companies; our local co-organisers and delivery partners in the country of the Event; the race director and organising team; the Event's sponsors, partners, advertisers and charities; the owners, operators and managers of the venues, parks, trails, roads, paths, lifts, facilities and property on which the Event takes place; the national, regional, cantonal, provincial, municipal and park authorities and agencies that permit, host or support the Event, including police, fire, mountain rescue and ambulance services, to the extent the law permits their release; our entry, timing, results, photography, medical, security, traffic management, equipment and other contractors and suppliers; volunteers, marshals, pacers and officials; and each of their respective officers, directors, partners, members, shareholders, employees, agents, representatives, volunteers, successors and assigns.

8.6 Indemnity

I agree to indemnify and hold harmless the Released Parties from and against any liability, claim, demand, loss, damage, cost or expense (including reasonable legal costs) that arises from my actions or omissions at the Event, my breach of the Terms or the rules of the Event, or any claim brought by me or on my behalf that is barred by this agreement, except to the extent caused by the negligence, gross negligence or intentional wrongdoing of a Released Party.

8.7 Medical treatment, rescue and information

I consent to receive first aid, emergency medical treatment, medication, rescue and transport, including by ambulance or helicopter, if the Event medical team, a marshal, an official, mountain rescue or emergency services consider it necessary, and I release and indemnify the Released Parties from any claim arising from that treatment or from a decision not to treat me, to the extent the law allows. I understand that medical care, mountain rescue and helicopter evacuation can be charged to me in the countries we race in, that my entry fee does not include them, and that I am responsible for holding insurance that covers them (for mountain trail events a policy covering off-road rescue and repatriation). I authorise the Released Parties to share my name, date of birth, emergency contact and any medical information I have provided with the Event medical provider, rescue services, emergency services and hospital staff, and I authorise those providers to share information about my treatment with the Event organisers for safety and reporting purposes.

8.8 Property, equipment and insurance

The Released Parties are not responsible for loss of, theft of or damage to my personal property before, during or after the Event, including items left at the bag drop or in a drop bag, which are provided as a courtesy and which I use at my own risk, except where the loss is caused by their negligence and the law does not allow that liability to be excluded. I am responsible for making sure any clothing, footwear and equipment I use is safe and suitable, and that I carry the mandatory kit for my distance. I understand that the Released Parties do not provide health, accident, rescue, travel or property insurance for me, and I confirm that I hold, or accept the consequences of not holding, my own.

8.9 What my entry fee is for

I understand that my entry fee pays for the organisation of, and my participation in, a timed running event held on roads, paths, trails and park land under permits and venue agreements. It includes VAT where applicable and the booking fee charged by our entry platform.

8.10 Events on public and protected land

Events take place on land managed by national, regional and municipal authorities, park and natural-area agencies and private landowners under permits and agreements, for example Tempelhofer Feld in Berlin, Les Gavarres natural park above Girona, the Portes du Soleil above Morzine and the mountains around Engelberg. Where a permit condition or the law limits the release a permit holder may ask participants to give, this agreement operates as my acknowledgement and assumption of the Risks and as a release of the other Released Parties, and it releases the permitting authority only to the extent the permit and the law allow. I will follow the venue's and the park's own rules, which are published on the event page, including on litter, trail etiquette, wildlife and closed areas.

8.11 Participants under 18

If the participant is under 18, this agreement is accepted by a parent or legal guardian (the "Guardian"), who confirms that they have legal authority to do so. The Guardian: (a) acknowledges that the Event is a recreational activity with a significant risk of physical harm and has read the risk warning in Section 8.2; (b) has explained the Risks to the child and confirms the child is fit and trained for the distance entered, and meets the minimum age for it; (c) releases and agrees not to make a claim against the Released Parties in respect of the Guardian's own claims arising from the child's participation, including claims for medical expenses and loss of services, to the same extent as Section 8.4; (d) acknowledges that a Guardian cannot release a child's own future claims, and that the rest of this Section 8 applies to the Guardian and to the child as far as the law allows; (e) agrees to indemnify the Released Parties from any claim brought by or on behalf of the child, except to the extent caused by the negligence, gross negligence or intentional wrongdoing of a Released Party and to the extent the law permits; and (f) will sign a paper copy of this agreement at bib collection if the venue, the permit or local law requires it, without which the child may not start.

8.12 Country-specific provisions

Your home country's law. If you live in a member state of the European Union, in Switzerland or in the United Kingdom, nothing in this agreement deprives you of the protection of the mandatory consumer protection rules of the country where you live, and you may bring a claim against us in the courts of that country as well as in the courts of England and Wales.

Germany. For an Event in Germany, liability for injury to life, body or health caused by a negligent breach of duty by a Released Party, and liability for other loss caused by a grossly negligent or intentional breach, is not excluded (Bürgerliches Gesetzbuch section 309 number 7).

France. For an Event in France, this agreement does not exclude or limit the organiser's liability for bodily injury (Code de la consommation article R212-1 and Code civil article 1231-3), and the medical certificate or licence requirements of the Code du sport apply where the event page says so.

Spain. For an Event in Spain, this agreement does not exclude or limit liability for death or personal injury or for wilful misconduct or gross negligence (Ley General para la Defensa de los Consumidores y Usuarios article 86 and Código Civil article 1102).

Italy. For an Event in Italy, this agreement does not exclude or limit liability for death or personal injury or for wilful misconduct or gross negligence (Codice del consumo article 33 and Codice civile article 1229), and the medical certificate requirements for competitive events apply where the event page says so.

Switzerland. For an Event in Switzerland, this agreement does not exclude liability for unlawful intent or gross negligence (Obligationenrecht article 100), and I acknowledge that mountain rescue and helicopter evacuation are charged to the person rescued.

All other countries. Where an Event takes place in another country, this agreement applies to the fullest extent permitted by the law of that country, and any provision that law does not permit is severed for that Event without affecting the rest.

8.13 Limitation of liability

SUBJECT TO SECTION 8.4 AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE RELEASED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE, INCLUDING TRAVEL AND ACCOMMODATION COSTS, LOST WAGES OR LOST OPPORTUNITY, AND THE TOTAL LIABILITY OF GW ACTIVE LTD TO ME IN CONNECTION WITH AN EVENT OR THE TERMS FOR ANYTHING OTHER THAN DEATH OR PERSONAL INJURY IS LIMITED TO THE ENTRY FEE I PAID FOR THAT EVENT. Nothing in this agreement excludes or limits liability that cannot be excluded or limited by law.

8.14 My acknowledgement

I HAVE READ THIS AGREEMENT CAREFULLY AND FULLY UNDERSTAND ITS TERMS. I UNDERSTAND THAT I AM ACCEPTING THE INHERENT RISKS OF THE EVENT AND GIVING UP LEGAL RIGHTS, TO THE EXTENT THE LAW ALLOWS, AND THAT WHERE I ACT AS GUARDIAN I AM GIVING UP MY OWN RIGHTS ON THE SAME BASIS. I ACCEPT IT FREELY AND VOLUNTARILY, WITHOUT ANY INDUCEMENT, ASSURANCE OR GUARANTEE.

I accept this agreement electronically by ticking the acceptance box and submitting my entry on Let's Do This or any other entry platform we use, or by confirming my details when entering on the day; my electronic acceptance has the same effect as a handwritten signature, and RunThrough Europe keeps a record of it. If I entered as part of a group booking and did not accept this agreement myself, I accept it by collecting my bib, and I may be asked to sign a paper copy first. If any part of this agreement is held invalid or unenforceable, that part is severed and the rest remains in full force and effect. This agreement is governed by Section 14 of the Terms.

A copy of this waiver as plain text, identical to the words shown at entry, is at runthrougheurope.com/terms/waiver.txt.

9. Photography, video and results

  • Our events take place in public spaces and are photographed and filmed. By entering you consent to being photographed and recorded, and you grant GW Active Ltd and its affiliates an irrevocable, royalty-free, worldwide licence to use those images and recordings, and your name, likeness, finish time and any comments you give us, to publish results and to promote RunThrough Europe and its events in any media, including our website, social media and advertising, without further notice, approval or payment. Where the law of the event country treats this as a matter of image rights or data protection (France and Germany among them), this consent is the lawful basis and you may withdraw it as described below.
  • Race photos are published on RunThrough Gallery, where they can be searched by bib number and downloaded free of charge. Where the gallery offers a search based on a photo you choose to upload, that search is run only at your request and only to find your own photos; we do not otherwise use biometric data.
  • If you do not want your photos published or used in promotion, email info@runthrough.co.uk before the event or at any time after it and we will exclude them. If you want your name removed from published results, ask us at any time.
  • A parent or guardian who enters a child consents to the child being photographed and recorded on the same basis.

10. Charity entries

Some events offer places through charity partners. A charity place is subject to the charity’s own terms, including any fundraising commitment, in addition to these Terms. Where you ask us to pass your details to a charity, we share only what is needed for that purpose, and the charity may then contact you about the event and its fundraising. We never sell your personal data.

11. Communications and personal data

  • When you enter we will send you the information you need for the event: confirmation, race instructions, changes and results. These messages are part of your entry and you cannot opt out of them while you hold a place.
  • We send marketing about future events only where you have opted in, and every marketing email has an unsubscribe link.
  • How we handle personal data is explained in our Privacy Policy, which forms part of these Terms.

12. This website

  • The RunThrough, RunThrough Europe and RunThrough Trails names, logos, medal designs and the content of this site belong to GW Active Ltd and its affiliates or their licensors. You may use the site for your personal, non-commercial use; you may not copy, scrape or reproduce its content, or use our marks, without our written permission.
  • The site links to services we do not control, including our entry platform, Strava, YouTube and our timing and photo partners. Their terms and privacy policies apply when you use them.
  • We work to keep the site accurate and available, but it is provided “as is.” Event details can change; the event page and your confirmation email are the current source. To the extent permitted by law we exclude all warranties about the site.

13. Resolving disputes

  • Talk to us first. Most problems can be sorted out quickly. Before starting any formal proceeding, email info@runthrough.co.uk with a description of the issue and what you would like us to do, and give us 30 days to resolve it with you.
  • If we cannot resolve it, you may take the matter to the consumer protection body or alternative dispute resolution entity in your country, or to the courts under Section 14. Nothing in these Terms requires you to arbitrate or stops you joining a collective action where your law allows one. We are not obliged to take part in alternative dispute resolution but will consider any request.

14. Governing law and events in different countries

  • These Terms, and any dispute arising from them, are governed by the laws of England and Wales, and you and we submit to the non-exclusive jurisdiction of the courts of England and Wales.
  • If you live in a member state of the European Union, in Switzerland or elsewhere outside the United Kingdom, this choice of law does not deprive you of the protection of the mandatory consumer protection rules of the country where you live, and you may bring proceedings in the courts of that country; we may bring proceedings against you only in the courts of the country where you live.
  • Nothing in these Terms takes away rights you have under the laws of the country where the event takes place that cannot be excluded by agreement. Where the law of the event country requires it, that law governs the enforceability of Section 8 for that event.

15. General

  • These Terms, the event page for the event you entered, our Privacy Policy and any waiver you sign at bib collection are the whole agreement between you and GW Active Ltd about the event.
  • If any part of these Terms is found invalid or unenforceable, that part will be enforced to the extent permitted and the rest remains in effect. Sections 8, 9, 13 and 14 survive the end of any event.
  • We may assign these Terms to an affiliate or to a successor of our business, including a European company in the RunThrough group. You may not assign your entry except by transfer under Section 3.
  • Our not enforcing a provision on one occasion is not a waiver of it on another.

16. Contact

GW Active Ltd, trading as RunThrough Europe
Unit 101/102 Image Court, 328-334 Molesey Road, Walton-on-Thames, Surrey, KT12 3PD, United Kingdom
info@runthrough.co.uk